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FAQs
Q:What currency does your website accept for transactions?
A: Our website currently accepts only US Dollars (USD) for transactions. All product prices will be displayed in US Dollars during the checkout process. Please note that if you use a credit card or payment method in a different currency, your bank or payment service provider may convert the US Dollars to your local currency based on the current exchange rate and may charge a conversion fee. It is recommended to consult the relevant policies of your bank or payment service provider before making a purchase.
Q:What types of products do you offer?
A:If you do not find the products you need on this website, you can contact us on WhatsApp +8613181876419, we have all the products on the market.
Q: Do you offer international shipping?
A: Yes, we ship to most countries worldwide. Shipping fees and delivery times may vary depending on the destination. Please refer to our Shipping Policy for more information.
Q: How can l track my order?
A: Once your order has been shipped, you will receive an email with your tracking number and a link to track your package.
Q: Can I cancel or modify my order?
A: If you need to cancel or modify your order, please contact our customer service team as soon as possible. However, we cannot guarantee that we will be able to accommodate your request if the order has already been processed or shipped.
Q: What is your return policy?
A: We accept returns within 14 days of receipt for eligible items in their original condition and packaging.
Q: How can l contact customer support if i have any questions or concerns?
A:Our customer service team is online 24/7 and responds within five minutes, and can help you by emailing yantaiqixin@yeah.net or WhatsApp +8616623847550 support.